Returns Policy

Our goal is to make sure you are satisfied with your purchase! If you have received a product that is the wrong size, has been damaged from shipping, or is different from what was ordered, please contact us immediately for resolution. Damaged item(s) must be reported prior to being put into service or installed on the vehicle.

We offer a 30 day return policy from the day the items are delivered. All returns are subject to a 15% restocking fee. Items must be in new condition and returned with all original packaging, guarantees, and instructions. Customers are responsible for all return shipping and insurance costs (we are not responsible for lost or damaged packages being returned). Shipping is non-refundable, and items purchased with free shipping will have standard ground shipping fees deducted from the refund.

Returns are NOT accepted on tires or wheels once they have been mounted by the customer or third-party retailer. Returns are also NOT accepted on mounted tires and wheels which have been disassembled independently (if they were purchased mounted, they must be returned mounted), items that have been put into service, or have been damaged due to neglect or abuse by the end user. Additionally, UTV Tires Direct is not responsible for any loss of time, use, labor fees, or charges for other replacement parts.

All returns must first be authorized by UTV Tires Direct.

 

Over-Size Tire Wheel Fitment Disclaimer

As much as we would like to help, we cannot guarantee the fitment of over-sized tires on any machine for any reason.....

While we carry a huge selection of UTV and ATV tires, the decision to purchase larger tires than the original equipment (OE) specification is solely at the discretion of the customer. Due to the number of machines, model options, suspension configurations, and aftermarket accessories, UTV Tires Direct is not responsible nor shall be held liable for any fitment or rubbing issues or additional expenses that may arise from the use of over-sized tires and/or offset wheels. This includes mounting/dismounting, return shipping, labor fees, costs of additional components required (lift kits, forward a-arms, wheel spacers, tender springs, etc.), or premature wear of any vehicle components. Tires or wheels which have been ridden on (more than just shop fitment) are considered used and non-returnable. Tires or wheels that have been damaged or scratched in any way are non-returnable.

Items that are in NEW condition may be returned at the buyer's expense per our return policy. 

We encourage you to ask any and all questions before purchasing. Thank you for visiting our site!